Chief eXperience Officer (CXO) Certificate Program
Fri. September 19| 8:30 AM - 12:30 PM | 704-V
Designate and empower a CXO in your practice to drive and implement extraordinary customer service. Differentiate your business from the internet and increase patient satisfaction, loyalty and profits! Learn how to create demand and desire for your personalized approach to eyewear and eyecare delivery. Those that successfully complete this 4 hour program will earn a CXO certificate. This session is created and delivered by Scott Deming, a nationally reknowned expert on customer service.